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Thank you for shopping with Lyf Skin. Here's everything you need to know about how and when your order will arrive.

Order Processing

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking once your order ships. Orders placed on weekends or public holidays are processed the next business day.

Shipping Times

• Australia: 3–7 business days
• New Zealand: 5–10 business days
• United Kingdom, Europe, United States & Canada: 7–15 business days

Delivery times are estimates and may vary due to courier delays, customs, or peak periods.

Shipping Costs

Shipping is calculated at checkout based on your location. Free standard shipping may apply on orders over the threshold shown in your cart.

Tracking Your Order

Once shipped, you'll receive a tracking number by email. Please allow up to 48 hours for tracking to update.

International Orders, Duties & Taxes

International customers may be subject to import duties, taxes, or customs fees charged by your local authority. These are the responsibility of the customer and are not included in our prices or shipping charges.

Lost or Delayed Packages

If your order hasn't arrived within the estimated timeframe, contact us at info@lyfskin.com and we'll help track it down.

Incorrect Address

Please double-check your shipping address at checkout. We're unable to redirect a parcel once it has shipped, and re-delivery for incorrect addresses may incur additional costs.