Privacy Policy

Last updated: [insert date]

Lyf Skin ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights. We handle personal information in accordance with the Australian Privacy Act 1988 and, where applicable, the EU/UK GDPR.

Information We Collect

Order information: name, email, shipping/billing address, phone number, and payment details (processed securely by our payment providers).
Account & contact information: details you provide when creating an account, subscribing, or contacting us.
Usage data: pages visited, device and browser information, and cookies (see below).

How We Use Your Information

To process and deliver your orders
To provide customer support
To send order updates and, with your consent, marketing emails
To improve our website, products, and advertising
To prevent fraud and meet legal obligations

Who We Share It With

We share information only with trusted service providers who help us run our store, including our e-commerce platform (Shopify), payment processors, shipping carriers, email/marketing tools, and analytics and advertising partners (such as Meta and Google). We do not sell your personal information.

Cookies & Tracking

We use cookies and similar technologies to operate the site, remember your preferences, and measure marketing performance. You can control cookies through your browser settings. Some features may not work properly without them.

Data Retention

We keep your information only as long as necessary to fulfil the purposes described here or to meet legal, accounting, or reporting requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you can unsubscribe from marketing at any time via the link in our emails or by contacting us. EU/UK customers also have rights to data portability and to object to certain processing.